Mark Cereceda thought about care like a relay. Not one star runner, but a series of clean handoffs that get you to the finish without dropping the baton. Most breakdowns in healthcare aren’t about knowledge. They’re about handoffs that never land.
Here’s the simple playbook.
Make the first step real.
That first call isn’t a gate—it’s a green light. Intake listens and decides the first actual move: specialist, imaging, or conservative care today. You leave knowing what’s next and when.
Book it before you go.
If imaging’s needed, secure the slot. If it’s a surgical consult, confirm the time. If it’s CEDA Health, schedule the evaluation and first rehab session together. Don’t hand the baton to the patient and hope.
Write it simply.
One page. Names, dates, and phone numbers that work. If English isn’t best for you, get it in Spanish. Clarity keeps momentum.
Own the change.
Plans bend. When they do, someone calls, not “someone will call.” New step, new time, same plan. The baton moves.
Surgical paths follow the same rhythm: pre-hab early, imaging aligned to consults, post-op rehab baked into the calendar—not stapled to discharge. Conservative care flows with different tools—chiropractic, exercise, interventional pain—with progress explained in plain language. If a surgical opinion becomes right, the handoff back to CEDA Orthopedic Group is fast and respectful. No restarts. No repeats.
Accident cases add paperwork to the mix. That’s why 388CEDA exists: to keep records and requirements from slowing treatment. They organize, coordinate, and clarify so care can move. Medical decisions stay with clinicians. 388CEDA isn’t a law firm and doesn’t offer legal services.
The question behind all of this is simple: Who’s doing what, by when, and how will we know it happened? It isn’t clever. It works. It protects patients from the shuffle and teams from drift.
A good relay doesn’t look dramatic. It looks smooth. That’s the point.